Frequently Asked Questions

Your Burning Questions…Answered.

  • What is non-pressure cleaning/soft washing?

    Non-pressure cleaning, also known as soft washing, is an alternative to traditional pressure washing. It effectively cleans surfaces and kills the microbes that cause stains on roofs and other exterior areas.

  • Why do you use the non-pressure method vs. traditional pressure washing?

    Using high pressure can damage roof shingles and tiles, potentially voiding warranties. Non-pressure methods use technology that gently applies cleaning solutions, ensuring a thorough clean without damage.

  • What are the benefits of sealing my surfaces?

    Sealing surfaces like concrete, pavers, and travertine protects them from extreme temperatures and color fading, inhibits mold growth, increases durability, and enhances or restores color.

  • Is an outdoor water source needed?

    Yes, we require access to an outdoor water source to perform the cleaning.

  • What about my plants?

    No need to worry! We always have one technician on the roof and another on the ground to thoroughly saturate all vegetation before, during, and after the cleaning process to prevent damage from runoff. For more details, please refer to our Terms of Service.

  • How long will my roof stay clean after being washed by Primo's Power Washing?

    Results vary depending on the surrounding environment and weather, but most clients find that their roofs stay clean for 2-3 years.

  • When is the best time to get my roof cleaned?

    We recommend cleaning your roof as soon as you notice dirt, and definitely before summer. Dirty roofs absorb more heat, which can increase your air conditioning bills.

  • Will there be streaks on my windows after you clean my roof?

    While we rinse the windows before, during, and after each job, there may still be some streaks. We offer reduced rates for window cleaning when combined with a roof cleaning service.es here

  • Does Primo's Power Washing clean and seal decks?

    Yes, we seal decks using premium-grade sealer. We also offer sealing for fences, gazebos, and other wooden structures.

  • What methods of payment do you accept?

    We accept cash, check, and all major credit cards. Credit card payments include a 3% surcharge, but we also accept Zelle Pay to avoid this fee.

  • Do you offer eco-friendly solutions?

    Yes, we do offer eco-friendly solutions. However, they may take longer to show results and may not last as long. We prioritize cleaning methods that protect the integrity of your surfaces.

  • Do I need to be home when you’re servicing my property?

    No, you don't need to be home. However, please ensure all windows are closed, furniture and grills are covered, delicate plants are brought inside, and we have access to all areas being serviced. If your neighborhood is gated, please inform the guard ahead of time.

  • What areas do you service?

    Primo's Power Washing proudly serves Broward County, Florida, including Coconut Creek, FL; Cooper City, FL; Coral Springs, FL; Dania Beach, FL; Deerfield Beach, FL; Fort Lauderdale, FL; Hallandale Beach, FL; Hollywood, FL; Lauderhill, FL; Lighthouse Point, FL; Margate, FL; Miramar, FL; Oakland Park, FL; Parkland, FL; Pembroke Pines, FL; Plantation, FL; Pompano Beach, FL; Sunrise, FL; Weston, FL.

    We occasionally service North Miami Beach, FL, Aventura, FL and Boca Raton, FL and other nearby locations.